This is the web site of Inside Moves.
Effective May 25, 2018
Who we are
Inside Moves, LLC provides services, products, and trainings focused on the Feldenkrais Method®.
Changes to this policy
We may update this policy periodically. Please re-check this page to ensure that you agree with any changes.
How this policy applies
The purpose of this Privacy Policy is to describe how we (“Inside Moves, LLC,”
“Feldenkrais Training Academy," “FTA,” “IOPS Academy,” “Ideal Organization and Profound Strength Academy,”
“us,” “we,” or “our”) collect, use and share information about you through our online interfaces,
including www.feldenkraistrainingacademy.com, www.iopsacademy.com, and www.insidemoves.org
(collectively referred to as the “Site”).
Through the Site, Inside Moves offers you Services including signing-up for newsletters,
applying to trainings, buying products, and registering for classes, events, and trainings.
In addition, if you are a student of the Feldenkrais Training Academy, you can use the Site
to communicate with fellow students, submit homework, build a portfolio, and perform other tasks
that are part of the training.
Protecting your privacy is important to us. Please read this notice carefully to understand
what we do. If you do not understand any aspects of our Privacy Policy, please contact us at jeff@insidemoves.org.
By using the Services offered by Inside Moves, you are acknowledging that you have
read and understood our Privacy Policy, Cookie Policy, and Photo, Video, and Audio Release.
If you do not agree with these terms, please exit from the Site, discontinue the use of our services,
and do not provide any further information to us.
Consent can be withdrawn at any time by emailing jeff@insidemoves.org.
What we collect
Data you provide
We collect and store the information you provide to us through the Site. This can include
information that can be used to identify you (e.g., your name, business name,
address details, email, telephone numbers, login, username, and password). You
provide this information to us when you:
- Contact us through a form on the Site;
- Sign-up for our newsletter;
- Send us email messages or otherwise contact us;
- Comment on a blog post;
- Apply to participate in one of our courses, online talks, workshops, or other trainings;
- Participate in our courses, online talks, workshops, or other trainings;
- Register for an account;
- Update or change information or your account;
- Pay for our services, trainings, and products.
If you apply to one of our trainings, we may also collect and store information required to
determine whether to accept your application. This may include information that can be used
to identify you as well as your headshot, date of birth, videos, letters of recommendations,
résumés, and your answers to specific questions on the application. Additionally, if you
apply for financial aid in connection with these services, you may be required to provide
information regarding your income.
If you participate in a course or training, then we may also collect and store student-generated
content. This may include information that can be used to identify you as well as homework
assignments, content you submit to forums, and/or submissions to your portfolio. The s
tudent-generated content may be in the form of written work, pictures, audio recordings,
photographs, and/or videos. We may also collect course data, such as attendance records
and student responses to quizzes, exams, and surveys.
If you participate in a course, online talk, or training, then we may record your image,
voice, and any content you submit in the chat field.
If you leave comments on the site, we collect the data shown in the comments form, and also
your IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded
location data (EXIF GPS) included (since visitors to the website are able to download and
extract location data from images on the website).
Other data
We collect information about your activity on our online interfaces, such as your IP address,
the type of device or browser you use, and your actions on the Site.
We collect information about the ways people visit and interact with our Site, in the form
of traffic analytics. You can opt out of being included in Google Analytics here:
https://tools.google.com/dlpage/gaoptout. For more information about our use of data analytics to
protect and improve our Services, see our Cookie Policy below.
We may track the way that you interact with our emails (such as when you open an email or
click on a link inside an email).
An anonymized string created from your email address may be provided to the Gravatar
service to determine if you are using it. The Gravatar service’s privacy policy is
available here: https://automattic.com/privacy. After approval of your comment, your
profile picture is visible to the public in the context of your comment.
Embedded content is content from third-party websites that maybe be shown on our
websites. Embedded content behaves in the same way as if you had visited the other
websites, and may use cookies or capture information. Typically, embedded content is
from websites that share videos, images, or other content. These services may collect
your IP Address, your User Agent, store and retrieve cookies on your browser, embed
additional third-party tracking, and monitor your interaction with that embedded content,
including correlating your interaction with the content with your account with that
service, if you are logged in to that service.
How we use this Information
We use the information you provide to us for the following purposes:
- To keep your account secure and protect our Services (including to verify the identities of creators and prevent fraud and abuse);
- To enable us to provide you with our Services;
- To enable us to improve our Services;
- To enable us to promote our Services;
- To create and administer your account, contact you, and customize your account; and
- To track and analyze use of the Services so that we can improve how the Site is performing and provide users with the best experience possible.
We use information relating to your use of the Site to build higher quality, more useful
services by performing statistical analyses of the collective characteristics and
behavior of our users, and by measuring demographics and interests regarding specific
areas of our Site. We may also use this information to ensure the security of our services and the Site.
Who we share your data with
Other data
- Any information you supply when commenting on publicly visible blog posts, possibly
including personal identifiable information as well as your Profile Picture (Gravatar).
- Information covered by our Photo, Video, and Audio Release. By participating in any
recorded event, you consent to the terms of our Photo, Video, and Audio Release (below).
Other students
- As a participant in online talks, online courses, and training, information will be
shared with other participating students including (but not limited to) your name,
email, image, and student-generated content.
- We may share your student-generated content, without your personal identifying
information, with students that are participating in other of our trainings.
Trusted third-party services
- Feldenkrais Guild® of North America: We may share your information with the
Feldenkrais Guild of North America as required by us to maintain certification
and support their evaluation of our training.
- Workforce Training and Education Coordinating Board: We may share your
information with the WTECB as required by us to maintain certification
as a vocational school in Washington State.
- Inside Moves Contractors: We use various service providers, vendors and
contractors (collectively, "Contractors") to assist us in providing our
products and services to you. We may share your personal information
with these contractors if it is necessary for them to do their job.
- Acquirers: We may disclose and/or transfer your personal Information
to an acquirer, assignee or other successor entity in connection with
a sale, merger, or reorganization of all or substantially all of the
equity, business or assets of Inside Moves, LLC to which your
personal information relates.
Others when required to protect Inside Moves and comply with the law
- We reserve the right to disclose personal information when we believe
that doing so is reasonably necessary to comply with the law or law
enforcement, to prevent fraud or abuse, or to protect Inside Moves’
legal rights, property, or the safety of Inside Moves, its employees,
users, or others.
Data Security
We take security seriously, and the security of your personal data is
important to us. We follow industry-standard practices to protect the
data we collect and maintain, including using Transport Layer Security
(TLS) to encrypt information as it travels over the Internet. No method
of transmission over the Internet or electronic storage is completely
secure, so we cannot guarantee its absolute security. Your account
information is protected by a password, which you should choose
carefully and keep secure.
If you have reason to believe that your interaction with us is no longer
secure (for example, if you feel that the security of your account has
been compromised), please contact us immediately.
What rights you have over your data
If you have an account on this site, or have left comments, you can
request to receive an exported file of the personal data we hold
about you, including any data you have provided to us. You can
also request that we erase any personal data we hold about you.
This does not include any data we are obliged to keep for
administrative, legal, or security purposes.
Cookie Policy
What they are
A cookie is a small file which asks permission to be placed on your
computer’s hard drive.
- Cookies allow a range of functions, such as analyzing web traffic
through tools such as Google Analytics, letting you know when you
have visited a particular page or site before, or as an example,
can prevent this popup appearing every time you visit a page on
this site for a given period of time.
- Cookies remember your likes, dislikes, and other preferences,
so your visit can be tailored to provide you with a better website experience.
- A Cookie in no way gives us access to your computer or any
information about you, other than data you choose to share with us.
Why we use them
- To improve your experience in using our Site.
What can I do to control how Cookies are used?
You can choose to accept or decline Cookies. Most web browsers
automatically accept Cookies, but you can decline Cookies by
modifying your website browser settings, this will prevent you
from taking full advantage of the website’s functionality.
PHOTO, VIDEO & AUDIO RELEASE
By participating in online events, talks, courses, you consent to the use
by Inside Moves, LLC of your image, voice, or both, in any video,
photograph, or audio recording taken during its programs, regardless
of whether these materials are used for advertising, publicity, or
any other purpose on behalf of Inside Moves, LLC.
These images may be used for a variety of purposes related to the
Feldenkrais Method® and Jeff Haller’s work, and may appear on the
Inside Moves, LLC, IOPS Academy, and/or Feldenkrais Training Academy
websites, Facebook page, video recordings, presentations, promotional
aterials or any other media now known or to be invented. You agree
that the images may be combined with other images, text and graphics,
and cropped, altered or modified.
You agree that all such photographs, video, and audio recordings
and any reproductions thereof, and all digital files, shall
remain the property of Inside Moves, LLC unless otherwise noted.
You understand that Inside Moves, LLC is not responsible for
unauthorized duplications or use of the images, videos, or audio
recordings by third parties, on the Internet or otherwise.
You waive all claims to compensation or damages based on the use
of my image or voice, or both, by Inside Moves, LLC. I also
waive any right to inspect or approve the finished photograph,
video, or audio recording.
You understand that this consent is perpetual, that you may not revoke it.
Hours Of Operation
For order status information or other assistance with an order you have already placed
with the Inside Moves Store, please contact us by
phone at 425-502-8346 between the hours of 9 a.m. and 5 p.m. Pacific time Monday through Friday.
U.S. Sales Only
The Inside Moves Store sells and ships products only within the continental
United States, Alaska, and Hawaii. No shipments can be made to APO or FPO addresses,
United States territories, or addresses outside the United States. You may not export
any products purchased at the Inside Moves Store.
Affiliate Sales
Some items at the Inside Moves store are fulfilled by our affiliate partners, such as
Amazon.com. Items sold through these affiliate stores are subject to the terms and
conditions of the affiliate's store. Please consult the affiliate's website for
additional terms and conditions.
Return & Refund Policy
If you are not satisfied with your Inside Moves purchase of a product, please call
425-502-8346 for a Return Material Authorization (RMA) request within 14 calendar
days of the receipt of the product. Personalized or other customized products may not be
returned for refund or exchange under any circumstances unless DOA (Deal on Arrival).
If the item is returned unopened in the original box, we will exchange it or offer you a
refund based on your original method of payment. The product must be returned to the
Inside Moves warehouse within 14 calendar days of the issuance of the RMA. All products must
be packed in the original, unmarked packaging including any accessories, manuals,
documentation and registration that shipped with the product. A 10% open box fee will be
assessed on any opened hardware or accessory. If you purchased your order using a
credit card, you may be asked to provide a major credit card (Visa, MasterCard,
American Express, or Discover) for Inside Moves to assess the 10% open box restocking fee.
Please note that Inside Moves does not permit the return of or offer refunds for the following products:
- Product that is custom configured to your specifications
- Opened software*
- Electronic software downloads
- Software upgrades
*You may return software after rejecting the licensing terms, provided the software
is not installed on a computer. However, software that contains a printed software license
may not be returned if the seal or sticker on the software media packaging is broken.
Note: Inside Moves recommends that you (1) use a carrier that offers shipment tracking for all
returns and (2) either insure your package for safe return to Inside Moves or declare the full
value of the shipment so that you are completely protected if the shipment is lost or damaged
in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare
the full value of the product, you will be responsible for any loss or damage to the product
during shipping. Please note that the United States Postal Service (USPS) offers limited tracking
capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace.
Proof Of Purchase
Inside Moves will send you a confirmation of your order via email if you have included an email
address with your order. If you have not included an email address, you will receive a confirmation
of your order by regular mail when your order is shipped.
Payment Methods
The Inside Moves Store accepts payment using your Visa, MasterCard, American Express, or Discover card.
At the time your order is placed, Inside Moves obtains a pre-approval from the credit card company for
the amount of the order. Credit card billing occurs when your order ships.
We are unable to accept credit cards issued by banks outside of the United States. Debit cards and
check cards have daily spending limits that may substantially delay the processing of your order.
Credit Card Security Codes
The Inside Moves Store requires the credit card security code for your card for any telephone or
online purchase. The credit card security code is an individual three- or four-digit number
specific to your credit card that may be printed on the face of your card above the embossed
account number (if American Express), or on the back of your card, on the signature panel
(if Visa, MasterCard or Discover). Asking for and confirming your credit card's security code
helps validate that you - and only you - are in the possession of your credit card and
protects you from unauthorized use of your account.
Shipping Options
Inside Moves offers convenient shipping options.
Standard Shipping: This option is available on all orders over $50.00 for no
additional charge. Products shipped via standard service are normally delivered
within five business days after shipment.
2-Day Shipping: For an additional charge, we offer this expedited shipping
option on most of our products. Products shipped via two-day service prior to
5:00 p.m. EST are normally delivered by 4:30 p.m. local time two business days
after shipment.
Overnight Delivery: For an additional charge, we offer this expedited shipping
option on most of our products. Products shipped prior to 5:00 p.m. EST, via overnight
service are normally delivered by 3:00 p.m. local time one business day after shipment.
Overnight delivery is not available for orders shipping to Alaska and Hawaii.
Signature is required for delivery:
If you will not be at the shipping address to accept delivery of your product,
consider shipping the item to an address where someone you trust will be available to
sign for your package. Please note that we are not able to adjust the shipping address
once a package has left Inside Moves's warehouse. Title and risk of loss to all products
will pass to you on delivery.
Undeliverable Packages: Occasionally packages are returned to us as undeliverable.
When the carrier returns an undeliverable package to us, please contact us to make
arrangements for reshipment.
Failed Delivery Attempts: Most of our carriers make three attempts to deliver a package.
After three delivery attempts, the package will be returned to us.
Order Processing
The estimated shipment date on your order is based on product availability, payment
processing time, and warehouse processing time and does not include transit time.
Payment processing will not begin until we receive all the information we need and
full payment or a full authorization, in the case of credit card and lease orders.
Orders placed on the weekend or on a holiday will begin payment processing the next business day.
Orders for in-stock items that are eligible for same-day shipping must be received before your
local time of 2:00 p.m., pending payment processing. Orders placed on the weekend or on a
holiday will begin payment processing the next business day. Unanticipated changes in
supply can affect product availability. Please confirm the estimated shipping lead time
at the "Review Your Order" page for the most current availability information.
Business days are Monday through Friday, excluding federal holidays.
Some of our products are shipped from our international locations. Overnight shipping is
not available on products shipped from outside the United States.
Please review the Product Availability section below for more information regarding order
processing and product availability times.
Prices
The Inside Moves Store endeavors to offer you competitive prices on products.
Your total order price will include the price of the product (on the day of shipping)
plus any applicable shipping charges. Inside Moves reserves the right to change
prices for products displayed at the Inside Moves Store at any time.
Product Availability
Order lead time is the length of time it will take us to validate your credit card,
assemble the right products and package your order. Shipping time is the length of
time it will take for the package to travel from our warehouse to your shipping address.
Inside Moves makes every effort to ship your product according to the estimated lead times
provided by the Inside Moves Store at checkout. The estimated lead times are in business
days (Monday through Friday) excluding Federal Reserve holidays. Lead times will begin
the following business day for orders placed and credit cleared after 2 p.m. PST.
Lead times quoted on the checkout page are for orders that are partially shipped -
meaning items ship as soon as they are available. If you have requested a complete
shipment, please add 3-4 additional days for transportation and order consolidation processing.
Although every effort is made to ship your order according to the lead time provided,
shipping dates may change due to changes in supply. If the lead time changes,
Inside Moves will contact you via email and provide a revised shipping estimate.
Product Warranty
Products are sold "AS IS" by the Inside Moves Store, but may be accompanied by their
manufacturers' standard warranties. "AS IS" products are sold by Inside Moves as is,
where is, and with all faults, and without express or implied warranties from Inside Moves.
If you have questions about any manufacturers' warranties that accompany such products,
please contact the manufacturer directly.
Note: Products are serviced and supported exclusively by their manufacturers in accordance
with any terms and conditions packaged with the products. Please contact the manufacturer
directly for technical support and customer service.
Other Terms And Conditions
Inside Moves is not responsible for typographical errors.
Inside Moves reserves the right to change the terms and conditions of
sale at the Inside Moves Store at any time.
All sales at the Inside Moves Store are governed by Oregon law, without
giving effect to its conflict of law provisions.
No Inside Moves employee or agent has the authority to vary any of the Inside Moves
Store's policies or the terms and conditions governing any sale.